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The Best ROI For Your Company: Managing Up - by Chris Duffy Connecticut

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Whether our boss is the Board Chair, CEO, or Founder, surpassing our organizational targets while pleasing them can be a treacherous balance. We know we're on the same team, but personality differences prevent us from maximizing the value our business can deliver.

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The first step is to assess what your manager generally does during conflict:

  • Move away from others - retreat and shut down (flight/freeze)

  • Move against others - use voice and dig in their heels (fight)

  • Move toward others - conform and people please (fawn)

Second, in the chart below, find the corresponding description that matches their behavior best. Execute the aligned action.

This graphic uses Hogan Personality Assessment, the most accurate psychometric I know. It is in-depth so I only recommend it for organizations that are ready. For those that are, I've seen transformational growth.


Chris Duffy leads Amplify Leadership Partners, a leadership consulting and coaching firm with expertise in retaining and motivating talent to achieve organizational success. He received his master's in Organizational Psychology with a specialization in Change Management from Columbia University. He's based in Connecticut and works with clients nationwide. He's passionate about discussing challenges, so feel free to schedule time.

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